📜 Terms & Conditions — GIG (Green India Global)
These Terms & Conditions ("Terms") govern your use of our website, purchase of products, and interactions with GIG – Green India Global. By accessing our website or placing an order you agree to these Terms. Please read them carefully.
1. Definitions
“Company” / “GIG” means Green India Global. “Customer” / “You” means any person or entity who accesses the site or purchases products. “Products” include all ionizers, accessories, filters, parts, and related services offered by GIG.
2. Order Acceptance & Contract
All orders placed on the website are subject to acceptance by GIG. An order confirmation e-mail does not signify acceptance of an order; acceptance and the formation of a contract between you and GIG will occur when we send a dispatch/fulfillment confirmation.
3. Product Information & Pricing
We make every effort to display accurate product information, images, and specifications. Prices are shown in Indian Rupees (INR) and are subject to change without notice. Where a product’s correct price is higher than the stated price, we will contact you before accepting the order.
4. Payment
Payment must be made by the methods provided at checkout (cards, UPI, netbanking, wallets). Orders may be subject to payment authorization. In case of payment issues, GIG reserves the right to cancel the order and notify the customer.
5. Shipping & Delivery
Delivery timelines, shipping charges, and tracking procedures are governed by our Shipping & Delivery Policy. GIG is not responsible for delays caused by couriers, natural events, or customs for international shipments.
6. Returns, Replacements & Refunds
Returns and replacements are handled as per our Returns & Replacements policy. Notify support within the stipulated time window with evidence (photos/videos) for damaged/incorrect items. Refunds will be made to the original payment method after inspection and approval; time to refund may vary by payment provider.
7. Warranty & Service
Product warranties are described in the Warranty Registration section provided with your purchase. Warranty does not cover damages due to misuse, unauthorized repairs, use of non-genuine parts, physical damage, or improper installation.
8. Intellectual Property
All website content, logos, images, text, designs and trademarks are the intellectual property of GIG or our licensors. You may not copy, reproduce or use any content for commercial purposes without prior written permission.
9. Limitation of Liability
To the extent permitted by law, GIG's liability for any claim arising from your use of products or services is limited to the invoice value of the relevant product(s). GIG is not liable for indirect, incidental, special or consequential damages.
10. Third-Party Links & Services
Our site may contain links to third-party websites or use third-party services (payment gateways, couriers). GIG is not responsible for the content, privacy practices, or performance of third-party providers.
11. Privacy
We collect and process personal information in accordance with our Privacy Policy. By using our website or purchasing products, you consent to the collection and use of your information as described in the Privacy Policy.
12. Force Majeure
GIG will not be liable for failure to perform obligations due to events beyond our reasonable control (natural disasters, strikes, acts of government, pandemics, supply chain disruptions, etc.). We will make reasonable efforts to resume operations as soon as possible.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts in Guntur, Andhra Pradesh.
14. Changes to Terms
GIG reserves the right to update or modify these Terms at any time. Changes take effect when posted on the website. Continued use of the website after changes constitutes acceptance of the updated Terms.
15. Contact Us
For questions about these Terms, orders, or support, please contact us:
GIG – Green India Global
📧 info@gigalkaline.com
📞 +91 99908 14657
Note: This Terms & Conditions page is a standard company policy and does not constitute legal advice. For specific legal requirements or custom terms (enterprise sales, international distribution, or government contracts), consult legal counsel.