🧰 Maintenance & After-Sales Support — GIG (Green India Global)
At GIG – Green India Global, we believe in building long-term trust through reliable and prompt after-sales service. Our dedicated service team ensures your Alkaline Water Ionizer performs at its best, delivering healthy, balanced water every day.
🔧 Our Maintenance Philosophy
Regular maintenance ensures consistent performance, extended product life, and sustained water quality. We provide preventive care, filter replacement, and on-demand servicing — handled by certified GIG professionals.
⚙️ Our Support Services Include
- 🧩 Regular Servicing: Scheduled cleaning, inspection, and performance testing.
- 💧 Filter Replacement: Genuine GIG filters to ensure purity and safety.
- ⚡ Performance Calibration: Checking pH and ORP levels for optimal ionization.
- 🧪 Water Quality Testing: NABL-certified quality check (available on request).
- 🔋 Internal Cleaning & Sanitization: Deep cleaning of plates and filters to prevent scaling.
- 🛠️ Repair & Spare Parts: Genuine components and professional repair services.
- 📦 AMC Plans: Annual Maintenance Contracts for complete peace of mind.
🧾 AMC (Annual Maintenance Contract) Options
| Plan Type | Includes | Recommended For |
|---|---|---|
| Basic AMC | 2 visits/year, filter check, basic cleaning | Domestic users |
| Standard AMC | 4 visits/year, filter replacement, electrode cleaning | Family or frequent users |
| Premium AMC | Unlimited support, emergency calls, replacement parts | Commercial setups or heavy use |
💡 Service Recommendations
- 🕒 Domestic ionizers: service every 6–12 months.
- 🏢 Commercial units: service every 3–6 months.
- ⚙️ Replace filters regularly for consistent taste and purity.
- 🚰 Use only GIG-certified parts to retain warranty validity.
👨🔧 Our Certified Service Network
GIG’s nationwide technician network covers major cities and towns across India. All technicians undergo product training, certification, and customer handling orientation to ensure a smooth experience.
📞 How to Book a Service
Booking your service or maintenance visit is simple and quick. Choose your preferred contact method below:
🔄 Service Tracking
Once your request is logged, a service ID will be shared via SMS or WhatsApp. You can track the status of your request and technician arrival in real time.
🧾 Feedback & Escalation
We value your experience. After every service, you’ll receive a feedback link. For escalations, reach out to care@greenindiaglobal.in or call +91 99908 14657.
💠 GIG Service Promise
We ensure fast response, professional installation, and guaranteed service satisfaction — keeping your Alkaline Water Ionizer performing at its healthiest best.