Installation & Services

🔧 Installation & Services — GIG (Green India Global)

Professional installation and reliable after-sales service keep your GIG Alkaline Water Ionizer running at peak performance. Our trained technicians handle setup, calibration, periodic maintenance, and quick troubleshooting — so you can enjoy pure, balanced water without worry.

📦 What’s Included in Installation

• ✔️ On-site visit by a certified GIG technician
• ✔️ Fitting and secure mounting (under-sink or countertop)
• ✔️ Connection of plumbing (food-grade hoses & fittings included)
• ✔️ Initial filter installation & system flush
• ✔️ pH & ORP calibration check and demo of unit operation
• ✔️ Basic user training and care instructions

🛠️ Installation Process (Step-by-Step)

1. Book Installation: Choose a convenient date/time.
2. Pre-Visit Check: Our service team confirms water type, location & access.
3. On-Site Setup: Technician mounts unit, connects plumbing, and installs filter.
4. Calibration & Testing: Measure pH/ORP and show you the test results.
5. Handover: Demonstration of operation, maintenance tips, and warranty card issuance.

🔁 Maintenance Plans

Choose from our service packages to keep the unit clean and efficient:

• 🟦 Basic Care: Annual inspection, filter check & cleaning (recommended for domestic users).
• 🟦 Standard Plan: Bi-annual servicing + filter replacement reminder (best for family use).
• 🟦 Premium Care: Quarterly servicing, priority support, discounted spare parts (recommended for commercial users).

⚠️ Emergency & Repair Support

For urgent issues (leaks, electrical faults, or sudden performance drop), contact our emergency support line. We provide quick diagnostics, onsite repairs, and genuine spare parts to restore function rapidly.

🧾 Warranty & Service Terms

All new GIG units include a standard manufacturer warranty covering manufacturing defects and electrical faults. Warranty terms are provided in the warranty card issued during installation. Regular servicing and use of genuine parts ensure warranty validity.

🔧 Genuine Parts & Consumables

We only use authentic GIG replacement filters, electrodes, and fittings. Using genuine parts preserves performance and extends product life.

📅 How to Book Installation / Service

Select any of the options below to schedule installation or request service. Please include your name, address, preferred date/time, and contact number.

🔎 Common Service FAQs

• Q: How long does installation take? — A: 45–90 minutes depending on site conditions.
• Q: Do I need additional plumbing? — A: Most homes need only standard under-sink connections; special plumbing may take extra time.
• Q: How often should I service my unit? — A: Domestic: every 6–12 months; Commercial: every 3–6 months.
• Q: Do technicians carry spare parts? — A: Basic spare parts and filters are available with most service visits; major parts may be ordered if required.

📌 Service Coverage Areas

We currently provide installation & service across major cities in Andhra Pradesh and Telangana. For other locations, please contact us to check availability or to arrange a scheduled service visit.

Need immediate assistance? Call our service desk: +91 99908 14657 or email service@gigalkaline.com.