📞 Customer Support — We’re Here to Help
At GIG – Green India Global, we believe our relationship doesn’t end after purchase — it begins there. Our dedicated Customer Support Team is always ready to assist you with installation, maintenance, order tracking, and general product guidance.
💧 Support We Offer
- ✔️ Product installation and demo assistance.
- ✔️ Warranty registration and verification.
- ✔️ Filter replacement reminders and service scheduling.
- ✔️ Technical troubleshooting and repairs.
- ✔️ Dealership, order, and payment-related support.
🧾 Warranty & Service Coverage
Every GIG Alkaline Water Ionizer comes with a manufacturer warranty covering system performance and major components. Regular maintenance using genuine GIG filters ensures continued warranty coverage and peak water quality.
📬 Get in Touch
Choose your preferred method to contact our Customer Support Team. Please keep your product serial number or invoice handy for faster assistance.
🕒 Support Hours
Monday – Saturday: 9:30 AM – 7:30 PM
Sunday: 10:00 AM – 4:00 PM (Limited Support)
📍 Customer Care Office
GIG – Green India Global
#31-13-1166, 13/1, Arundelpet, Guntur – 522002, Andhra Pradesh
📧 support@gigalkaline.com
📱 +91 99908 14657
💬 Chat on WhatsApp
🔎 Quick Response Policy
Every support request is logged and responded to within 24 business hours. For urgent service issues, use the Call or WhatsApp options for faster assistance.