🧰 Maintenance & After-Sales Support
Reliable Service • Long-Term Care • Customer Support
At GIG – Green India Global, our responsibility does not end with product installation. We focus on providing dependable after-sales service and maintenance support to help customers maintain consistent performance and long product life.
🔧 Our Service Approach
Proper maintenance helps ensure smooth operation, good water output, and reliable functioning of your GIG Alkaline Water Ionizer. Our service approach is designed to be simple, timely, and customer-friendly.
⚙️ Support Services We Provide
- 🧩 Routine Servicing: Inspection and basic performance checks
- 💧 Filter Replacement: Use of genuine GIG filters
- ⚙️ System Cleaning: Cleaning of internal water flow components
- 🔄 Auto-Clean Guidance: Assistance on using built-in cleaning functions
- 🛠️ Repairs & Parts: Replacement of approved spare components
- 📦 AMC Options: Maintenance plans for hassle-free service
🧾 Annual Maintenance Contract (AMC)
GIG offers AMC plans to help customers manage service requirements easily and reduce unexpected maintenance costs.
| Plan | Coverage | Suitable For |
|---|---|---|
| Basic AMC | Periodic inspection & basic cleaning | Home users |
| Standard AMC | Servicing visits & filter support | Families with regular usage |
| Premium AMC | Priority service & extended support | Commercial or heavy usage |
💡 Maintenance Guidelines
- ✔ Domestic usage: service recommended once every 6–12 months
- ✔ Commercial usage: service recommended every 3–6 months
- ✔ Filter replacement based on water quality and usage
- ✔ Use only GIG-approved filters and spare parts
👨🔧 Service Network
GIG service support is available through authorized technicians in selected cities and regions. Our technicians are trained to handle installation checks, servicing, and basic troubleshooting.
📞 How to Request Service
To book a service visit or request support, contact our customer care team using any of the options below.
🤝 Our Service Commitment
GIG is committed to providing responsive support, transparent service practices, and reliable maintenance assistance so that customers can use their alkaline water ionizer with confidence and peace of mind.